FYI: We have heard of several instances of members reporting phone calls coming from the Montana Credit Union phone number stating they are from the fraud department, asking members about suspicious charges on their account, and asking them to verify card numbers and CVV codes.

Please do not share your personal information, including credit and debit card numbers, expiration dates, CVV codes and more, with anyone. When in doubt, hang up.

Our fraud department does not ask members to verify such information when they reach out to verify transactions. Please do not give out your debit or credit card information to anyone, and hang up immediately. We encourage you to contact us directly at (406) 727-2210 with any concerns after such communication, or stop by a branch and speak to a Member Service Representative. Contacting or reaching out to us directly will connect you to the real Montana Credit Union team - not the scammer. 

If you do give out your card information, please log in to digital banking, navigate to Card Controls, and turn your cards off. This should stop the scammers from stealing your money.

We can't stress enough, please do not share your personal information over the phone with anyone that is not a trusted source. Keeping your financial information safe and secure is our priority. If you ever receive a suspicious call, text or email, don't hesitate to reach out to us to verify the validity of the communication.