ONLINE BANKING SECURITY NOTICE
Your online security is supremely important to us. Our digital banking offers multiple layers of security for our members, from the log in process to services available within digital banking. While it might seem like we require a couple extra steps when enrolling in digital banking, you can trust that these extra steps increase our digital banking security.
We want to remind you to never share your digital banking username or password with anyone. Many thieves and fraudsters will be very persistent in trying to get this information from you, and will sometimes call you, email you, or text you to get this information. Please do not respond to these requests, or click on any links in emails or texts. We will never contact you asking for your digital banking information or debit or credit card information. If you have any doubts about the legitimacy of a call, email or text, please either hang up or delete the message, and then contact us directly.
PASSWORDS AND BIOMETRIC SECURITY
Montana Credit Union would like to stress the importance of using strong PINs/passwords. We require using PINs/passwords which are at least eight characters in length, alphanumeric, case sensitive, and require the use of at least one special character (such as ! # $ % &, etc.).
In addition to a strong password, we encourage you to use strong security measures such as biometric authentication when logging in (either by Face ID or Fingerprint ID), and enabling a Passkey.
We are happy to help you set these up – just stop by a branch or give us a call!
SECURITY SOFTWARE
Montana Credit Union recommends that all members install antivirus, anti-spyware, and anti-malware programs on their home computers. It is also important to keep signature files updated by downloading and installing updates on a daily basis.
PUBLIC ACCESS COMPUTERS
Be aware of the risks associated with using a publicly accessible computer to access your Credit Union accounts. Computers accessible to the public may be infected with viruses and/or malicious software, such as Trojans and keyloggers.